Faculty 911 Guide to Disruptive Behavior
Call Security at 407.708.2178 or dial 911 immediately if there is a threat of immediate danger!
Disruptive behaviors can be broadly defined as strategies that a student employs that result in the interference or interruption of the day-to-day functioning of a classroom.
LEVEL 1: Disruptive Behaviors/Classroom Management
Level 1 disruptive behaviors are best handled at the instructor level with support of colleagues, program managers, associate deans or the associate vice president in your academic area. Students displaying Level 1 behaviors typically are not referred to the student conduct officer.
- Sleeping in class
- Cell phone
- Texting
- Surfing the net
- Plagiarism/Cheating
- Side Conversations
- Multiple exits from class
- Outburst in class
LEVEL 2: Disruptive Behaviors/Referral to Student Conduct Officer
Level 2 disruptive behaviors are those behaviors that may require referral to the student conduct officer and/or to Security. They represent an escalation of Level 1 disruptive behaviors, as well as more serious violations of the Student Code of Conduct.
Reports of domestic or relational violence must be reported immediately to security.
Reports of sexual harassment or stalking must be reported to the AVP, Equity and Diversity/Title IX Coordinator.
Examples of Level 2 behaviors include:
- Escalation/repeat of level one disruptive behaviors
- Verbal abuse
- Computer abuse
- Stalking
- Harassment
- Fraudulent documentation
- Plagiarism/cheating
Instructor/Student Conduct Officer Response
Call security immediately if there is a threat of danger.
- State only the facts.
- Always be respectful.
- Be concise.
- Focus on responding rather than reacting.
- Be willing to give space.
- Ask for specific complaints to be put in writing.
- Ask, "How do you want this discussion to end?"
- Stay on equal footing with the student.
- Respond only to specific unwanted behavior; avoid assumptions or diagnoses.
- Don't take it personally.
- Remain calm (or fake it).
- Give the person time to "cool down."
- Speak in low tones.
- Be open to problem-solving.
LEVEL 3: Distressed Students/Referral to Conduct Officer and Counseling
Students with distressed behaviors cause us concern for their own well being or for the safety of others. They appear to be struggling academically, physically, socially and/or emotionally. These students may communicate their distress directly or indirectly through their writings and/or through nonverbal behaviors.
Distressed students should be referred to the Conduct Officer and Counseling, who will subsequently refer the student appropriately.
Counselor Contact Information
During college hours of operation you may visit any campus advising office to speak with a counselor or call 407.708.2337 to be connected with a counselor at your selected campus.
Sanford/Lake Mary and Heathrow Counselor
Altamonte Springs Counselor
Oviedo Counselor
Examples of Level 3 behaviors include:
- Writes or jokes about killing self
- Severe anxiety, stress or sadness
- Disclosure of personal or family crisis
- Irrational, erratic or paranoid thinking
- Revelations of self-injurious tendencies
- Diminished ability to cope, attend to daily tasks and/or take reasonable care of themselves