Information Technology Analysis College Credit Certificate

Without the help desk, we would be lost. In today’s data-driven world, this certificate trains those who want to work as help desk professionals and supplements skills for those who already are. Dedicated to operating systems, software packages and hardware, you will learn how to install and troubleshoot IT equipment and provide answers to consumer issues. This certificate is upward compatible with the A.S. degree, Computer Programming and Analysis.

Related Programs

Getting Started: Fall Term

Aug. 19:  Application


Aug. 26:  Classes Begin

Other Important Dates »

Why Seminole State?

  • Dedicated faculty: Faculty are "scholar-practitioners" with industry experience as well as academic credentials.  
  • Affordable tuition: Seminole State has significantly lower costs than Florida's universities.
  • Industry involvement: Our industry-focused certificate programs offer excellent connections to Central Florida employers.
  • Hands-on experience: Practical, hands-on learning experiences prepare students to apply their knowledge to real-world situations.
  • Continuing education: Many credits earned in certificate programs can be applied toward an Associate in Science (A.S.) or bachelor's degree at Seminole State. 
  • Career advancement: Graduates are prepared for immediate entry into the workforce upon certificate completion.
Information Technology Analysis
Type: College Credit Certificate
Major Code: ITANA-CC
CIP: 0511010312

Program Description

Available Course Course Not Offered Spring 2025
This course is an introduction to computer networks and operating systems. Computer components are identified and their functions explained. Operating system functions include command execution, disk drive operations, file maintenance, directory maintenance, batch files and system configurations. Network topics include proper logging in, logging out, network security and network questions and solutions. Operating typical business software such as word processing, spreadsheets and database management of a network will be introduced. Lab fee required.
This course is a study of database design and management. Topics include the relational model, data modeling, Entity Relationship Diagrams (ERDs), database design, query languages, big data, and data warehouses.
This course covers the basic concepts of computer programming. Students use a structured approach using the Java programming language to design and program logic techniques such as iteration, initialization, conditional processing, accumulation and sequencing. Also considered are programming style and program efficiency. Logic techniques and data formats are illustrated using high level programming languages. This class utilizes classroom lecture and hands-on programming exercises. A working knowledge of the Windows PC including starting programs, saving files and copying files is required. Lab fee required.
Web Programming I will focus on the skills required for web application development using XHTML, client-side scripting and basic server-side scripts. This course will explore the syntax, semantics and limitations of page layout, Cascading Style Sheets and basic scripting. Implementation of server-side scripting will be covered as it pertains to form processing. Examples of tools, W3 standards and cross-browser compatibility will also be examined. Upon completion of the course, the student will be able to design, program and publish a commercial-grade website. Lab fee required.
This course provides an introduction to object-oriented programming using the Java programming language. Students will design, build, test and debug computer applications that utilize classes, objects, inheritance, polymorphism and interfaces. Lab fee required.
This course is designed for students who require or are interested in basic aspects of data mining and analytics using domain-specific data. Students learn the computerized techniques by which to organize, manipulate, report, present, depict and analyze domain-specific data in order to find or otherwise derive information.
This course covers fundamental design and programming principles for computer games and simulations. Topics include discrete event simulation, gaming and simulations design and general gaming/simulation programming.
This course extends the concepts covered in CAP 2801 to include advanced discrete simulation and video game programming principles. Topics include advanced simulation models, simulation and video game programming languages and programming real world simulation systems.
This course is an introduction to network maintenance and repair. Preventative maintenance and diagnosis of the microcomputer will be emphasized along with basic-to-advanced troubleshooting skills. Software and hardware tools will be used and evaluated in class. Preventative maintenance, upgrades, system diagnostics, configuration files, power, memory, drives, input/output (I/O), modems, communications, printing and how these topics interact in the network will be examined. Lab fee required.
This course introduces students to the UNIX Operating System. The course includes an overview of UNIX, simple commands, the VI Editor, file system, shell, communication, program development, shell programming and shell scripts. Lab fee required.
This course is designed to prepare the student to apply and understand the basics of networking. The course introduces the architecture, structure, functions, components and models of the Internet and computer networks. The principles of IP addressing, fundamentals of Ethernet concepts, media and operations are introduced to provide a foundation for the curriculum. Students will be able to build simple LANs, perform basic configurations for routers and switches, implement IP addressing schemes, and apply security best practices. This is the first part of a three-part series designed to prepare students for the Cisco Certified Networking Associate (CCNA) exam. Lab fee required.
This course is designed to prepare the student to apply and understand the architecture, components, and operations of routers and switches in small networks and introduces wireless local area networks (WLAN) and security concepts. Students will be able to configure and troubleshoot routers and switches for advanced operation using security best practices, resolve common issues with protocols in both 1Pv4 and 1Pv6 networks, configure VLANs and inter-VLAN routing, configure redundancy on a switched network using STP and EtherChannel and configure switch security to mitigate LAN attacks. This is the second of a three-part series designed to prepare students for the Cisco Certified Networking Associate (CCNA) exam. Lab fee required.
This course is designed to prepare student to apply and understand the architecture, components, operations, and security to scale for large, complex networks, including wide area network (WAN) technologies. This course emphasizes network security concepts and introduces network virtualization and automation. Students will be able to configure, troubleshoot, and secure enterprise network devices and understand how application programming interfaces (API) and configuration management tools enable network automation. This is the third of a three-part series designed to prepare students for the Cisco Certified Networking Associate (CCNA) exam. Lab fee required.
The Building Scalable Cisco Networks (BSCN) course focuses on using Cisco routers connected in LANs and WANs typically found at medium-to-large network sites. Upon completion of this training course, students will be able to select and implement the appropriate Cisco IOS(tm) services required to build a scalable, routed network. BSCN is part of the recommended training path for those students seeking the Cisco Certified Network Professional (CCNP), Cisco Certified Design Professional (CCDP) and Cisco Certified Internetwork certifications. Proof of CCNA certification required. Lab fee required.
In today's world, organizations must be prepared to defend against threats in cyberspace. Students must be familiar with the basic principles and best practices of cybersecurity to best protect their enterprises. In this course, examples from industry will be explored to give students the principles, the state of the practice and strategies for the future. Students will develop advanced skills by using ATTIVO (or similar) software to simulate real-world cyber attacks.
This course is intended for students who seek an overall understanding of cloud computing concepts, independent of specific technical roles. It provides a detailed overview of cloud concepts, AWS core services, security, architecture, pricing and support.
In this course, topics of current interest are presented in group instruction. This course may be taken four times for credit. Lab fee required.
This course is designed to provide students the opportunity to apply classroom theory to practical, work-related applications. Seminars may be a component of this course and regular contact with the assigned faculty advisor is required. Students may earn cooperative education credits based on the completion of the required work experience and satisfactory completion of assignments including, but not limited to, seminars and a project. This course may be repeated based upon the student’s academic program.
This course is designed to provide students the opportunity to apply classroom theory to practical, work-related applications. Seminars may be a component of this course and regular contact with the assigned faculty advisor is required. Students may earn cooperative education credits based on the completion of the required work experience and satisfactory completion of assignments including, but not limited to, seminars and a project. This course may be repeated based upon the student’s academic program.
This course is designed to provide students the opportunity to apply classroom theory to practical, work-related applications. Seminars may be a component of this course and regular contact with the assigned faculty advisor is required. Students may earn cooperative education credits based on the completion of the required work experience and satisfactory completion of assignments including, but not limited to, seminars and a project. This course may be repeated based upon the student’s academic program.
This course provides an introductory study of computer and Internet concepts and online web applications. It teaches important computer and digital technology concepts, skills and issues necessary to succeed in careers and in life. Students completing this course will have a solid understanding of computer hardware, software and network fundamentals in addition to learning effective use of social media, online office web applications, collaboration, email and the Internet to aid them with college studies and workforce readiness. This course utilizes lectures and hands-on computer exercises. No prior experience with computers is assumed.
This course will provide students with basic and advanced ways to use Google tools to increase efficiency and save time, starting with an introduction to the browser and search engine, setting up a Google account and accessing gmail, calendar and drive. Students will use various Google apps to check the news, plan a trip, translate into another language, manage their wallet, collect and store images, communicate and collaborate while building learning networks. Productivity applications will be introduced using Docs, Sheets and Slides.
An in-depth look at social, legal, and ethical issues related to the advent of computers and computing in modern society. Critical thinking skills will be applied to topics related to the information technology field; for example, privacy vs access to information, censorship vs civil liberties, intellectual property, and cyber- crime, as well as less controversial issues such as the impact the information on daily life and the digital divide.
This is an introductory course in computer applications that focuses on the effective use of word processing, spreadsheet, database and presentation software programs. Students will gain a fundamental knowledge of Microsoft Office 365 and learn skills that have practical applications in real world business situations. This course utilizes lectures and hands-on computer exercises.
This is an advanced course in computer applications that focuses on the advanced use of word processing, spreadsheet, database and presentation software programs. Students will gain advanced knowledge of Microsoft Office 365 and have the necessary skills to solve real world business problems. This course utilizes lectures and hands-on computer exercises.
This course is a study of database design and management. Topics include the relational model, data modeling, Entity Relationship Diagrams (ERDs), database design, query languages, big data, and data warehouses.
This course covers the basic concepts of computer programming using the Java programming language and is structured for students who have completed a course in programming using a programming language other than Java. A working knowledge of the Windows PC, including starting programs, saving files and copying files is required. Lab fee required. The prerequisite for this course is COP 1000 taken in a programming language other than Java. Departmental approval is required.
Students learn the concepts, techniques, skills, and tools needed for developing programs in Python. Core topics include types, variables, functions, iteration, conditionals, data structures, classes, objects, modules, and I/O operations. Students get an introductory experience with several development environments, including Jupyter Notebook, as well as selected software development practices, such as test-driven development, debugging, and style. Course projects include real-life applications on enterprise data and document manipulation, web scraping, and data analysis.
An introduction to the Python programming language to include control data structures, functions and web implementation.
This course provides an introduction to object-oriented programming and the C++ programming language. Students will create, document, run and debug programs using computer facilities on campus. Key topics include variables, classes, objects, selection, iteration, strings, arrays, pointers and functions. Lab fee required.
This course provides an introduction to the C# programming language. Students will learn the basic features of the language, including selection, iteration, data types and scope. In addition, the course will cover the object-oriented aspects of the language including encapsulation, inheritance and polymorphism. Lab fee required.
This course provides an introduction to object-oriented programming using the Java programming language. Students will design, build, test and debug computer applications that utilize classes, objects, inheritance, polymorphism and interfaces. Lab fee required.
In this course the student will learn about data structures and algorithms, including analysis of algorithm performance and advanced Java programming. Topics covered include lists, trees, graphs and hashing. Lab fee required.
Web Programming I will focus on the skills required for web application development using XHTML, client-side scripting and basic server-side scripts. This course will explore the syntax, semantics and limitations of page layout, Cascading Style Sheets and basic scripting. Implementation of server-side scripting will be covered as it pertains to form processing. Examples of tools, W3 standards and cross-browser compatibility will also be examined. Upon completion of the course, the student will be able to design, program and publish a commercial-grade website. Lab fee required.
This course will teach the student how to build applications based on JavaScript technologies. Topics covered include working with Node.js, JSON, REST, NoSQL databases and popular JavaScript application frameworks. Upon completion of this course, the student should be able to build a rich internet application based on front-end technologies.
Databases drive today's e-commerce websites. This course demonstrates how to leverage the power of a relational database through the use of SQL and server-side scripting. The student will explore server-side scripts in a variety of languages to provide dynamic website content. The course will demonstrate how to connect to data from standard ODBC-compliant databases and create database-driven websites. Upon successful completion of this course, students will be able to design, develop and publish a dynamic database-driven application suitable for use in business or e-commerce. Lab fee required.
This course introduces the student to modern web development with a client-side JavaScript framework, a service tier and a back-end database. The student constructs a sample web application and studies topics such as constructing forms, using CSS frameworks, source control and deployment.
In this course, topics of current interest are presented in group instruction. Lab fee required.
In this course, topics of current interest are presented via individual or group instruction. Generally, the student will work with a faculty member to explore a subject not covered in the standard curriculum.
This course is designed to provide students the opportunity to apply classroom theory to practical, work-related applications. Seminars may be a component of this course and regular contact with the assigned faculty advisor is required. Students may earn internship credits based on the completion of the required work experience and satisfactory completion of assignments including, but not limited to, seminars and a project. This course may be repeated based upon the student’s academic program.
This course is designed to provide students the opportunity to apply classroom theory to practical, work-related applications. Seminars may be a component of this course and regular contact with the assigned faculty advisor is required. Students may earn credits based on the completion of the required work experience and satisfactory completion of assignments including, but not limited to, seminars and a project. This course may be repeated based upon the student’s academic program.
This course is designed to provide students the opportunity to apply classroom theory to practical, work-related applications. Seminars may be a component of this course and regular contact with the assigned faculty advisor is required. Students may earn internship credits based on the completion of the required work experience and satisfactory completion of assignments including, but not limited to, seminars and a project. This course may be repeated based upon the student’s academic program.
This course examines the principles, mechanisms and implementation of network security and data protection. The topics presented will help students gain the fundamentals of network security and explain what happens behind the scenes and from the point of view of a computer. Topics include definition and use of password crackers, operating system exploits, what is a Hacker, IP Spoofing, Session Hijacking, Denial of Service attacks (DOS), Buffer Overloads, general concepts of password security, how to create a company-wide security policy, how to perform security audits and how to recover from such attacks. Lab fee required.
This course prepares students to deploy Windows client; manage identity and compliance requirements; manage, maintain and protect devices; and manage applications in enterprise environments. Students will also learn to manage identity, security, access, policies, updates, and apps for endpoints; implement solutions for efficient deployment and management of endpoints on various operating systems, platforms, and device types; and implement and manage endpoints at scale by using Microsoft Intune, Windows 365, Windows Autopilot, Microsoft Defender for Endpoint, and Microsoft Entra ID. Additionally, this course prepares students for the Microsoft Certification Exam: MD-102 Endpoint Administrator.
This course will provide a comprehensive overview of the skills, knowledge and tools needed to effectively manage projects with special emphasis on the unique challenges of the computing and information technology industries. The course will cover all nine areas of A Guide to the Project Management Body of Knowledge (PMBOK Guide) established by the Project Management Institute as the industry standard for project management instruction.
In this course students will apply the skills required to evaluate and implement standard deployments. Students will implement, maintain and deliver cloud technologies including network, storage and virtualization technologies to create cloud solutions. Students solutions and ensure security of cloud implementations through the use of cybersecurity best practices. In addition, this course prepares students to pass the CompTIA Cloud+ exam and earn the corresponding certification.
This course examines in great depth the principles, mechanisms and implementation of network security and data protection. Students learn to understand the topics Cipher Block Mode, Key Distribution methodology, Public Key Infrastructure, Kerberos, X.509 Directory Security, IP/Web/Email Security, SLS (Secured Sockets Layer), PGP (Pretty Good Privacy) and Network Security Management from both an internal and external security reference. Basic networking concepts and security principles required. Lab fee required.
This course addresses all of the concepts, terminology and technology covered through Networking with Microsoft Windows Server 2016 and it provides students with the opportunity to get hands-on practice with virtual labs for a complete learning experience. Through this course students can prepare for the 70-741: Networking with Windows Server 2016 exam.
This course addresses all of the concepts, terminology and technology covered in the installation, storage and computing of Microsoft Windows Server 2016, and it provides students with the opportunity to get hands-on practice with virtual labs for a complete learning experience. Through this course students can prepare for the 70-740: Installation, Storage, and Compute with Windows Server 2016 exam.
This course addresses all of the concepts, terminology and technology covered through a deep investigation into the world of Active Directory and its associated technologies. Students will also learn a lot of PowerShell along the way, and it provides students with the opportunity to get hands-on practice with virtual labs for a complete learning experience. Through this course students can prepare for the 70-742: Identity with Windows Server 2016 exam.
In this course, students learn the concepts and capabilities of virtual architecture with a focus on the installation, configuration and management of a VMware virtual infrastructure. This course covers fundamentals of virtual network design and implementation, fundamentals of storage area networks, virtual switching, virtual management and engineering for high availability.
This course focuses on the deployment, security and analysis of the VMware virtual infrastructure, including scripted installations, advanced virtual switching for security, server monitoring for health and resource management, high availability management, system backups and fault analysis.
In this course, students learn the deployment, planning and analysis of the Citrix server, including the designing of terminal services and application planning.
This course is the second of two courses designed to enable students to design, implement and maintain a Windows Server 2012 R2 infrastructure in an enterprise-scaled, highly virtualized environment. Students will learn to plan, configure, manage and implement the Windows Server 2012 R2 services, such as server deployment, server virtualization and network access and infrastructure, identity and access, high availability and the server infrastructure.
In this course students learn how to manage advanced storage systems, protocols and architecture including Storage Area Networks (SAN), Network-Attached Storage (NAS), Fiber Channel Networks, Internet Protocol SANs (IPSAN), ISCI and Content-Addressable Storage (CAS).
The goal of this course is to provide students with the knowledge and skills required to implement a database solution with a Microsoft SQL Server client/server database management system. Students will also gain a deeper understanding of the architecture of Microsoft SQL Server. Knowledge of the Windows 9X interface, Windows NT, DOS and hardware is required. Lab fee required.
This class covers the industry standard Structured Query Language (SQL) and additional SQL features specific to Oracle relational databases. Students learn to create and maintain database objects and to store, retrieve and manipulate data. Classroom lecture and hands-on lab assignments reinforce the fundamental concepts. This course prepares students for the Oracle Application Developer and Database Administrator exams. Lab fee required.
In this course, topics of current interest are presented in group instruction.
This is an introductory course in computer applications that focuses on the effective use of word processing, spreadsheet, database and presentation software programs. Students will gain a fundamental knowledge of Microsoft Office 365 and learn skills that have practical applications in real world business situations. This course utilizes lectures and hands-on computer exercises.
This course provides students with a foundational understanding of information technology (IT) and information systems. The course examines the primary hardware and software systems that comprise a computing environment in various industries.
The purpose of this course is to improve the basic skills of speaking and listening. Class exercises emphasize preparing and delivering public speeches, speaking with clarity and variety and listening with literal and critical comprehension. The course addresses communication in the personal, career and global spheres.
Total Credits: 27

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Tuition and Fees

 Technical Certificate12 Credits18 Credits24 Credits28 Credits
Tuition and Fees$1,253$1,879$2,505$2,923
Books and Supplies$1,000$1,ooo$1,000$1,000
Total$2,253$2,879$3,505$3,923

For more information on Seminole State's tuition and fees, please see the current fee schedule.

* Tuition costs are based on the current term, with an equal number of credit hours per term for in-state students. Lab fees and other fees that may be assessed at the time of registration may be viewed in the College fee schedule. As Seminole State is a commuter college with no residence halls on its campuses, costs for room and board are not calculated.